Client success

New bespoke website for property auctions company

Who are Eddisons?

Eddisons is a leading national chartered surveyors, established in 1844, and with 28 offices and 300+ staff across the country.

As well as selling commercial property and businesses, Eddisons offer a wide range of professional services to property owners and occupiers, businesses and financial institutions.

The challenge

The client was seeking a visual refresh and restructure to create a more engaging user experience.

The aim was for the website to be fresher and cleaner in look and feel, with simpler navigation, more imagery, and clearer call-to-actions.

In addition to the front end of the website there was also a requirement for a feature-rich content management system so that the website can be updated by various members of the Eddisons team.

The process

Understanding the client and their customers

Half-day strategy and design workshops

Strategy and evidence-based decisions

The solution

We ran a successful project together which included:

A workshop to make sure everybody involved had a clear understanding of the proposed design & structure of the new website
Reviewing wireframes and designs section-by-section, to make sure everything is technically achievable, and works across all devices
A managed build process with sign off of each section in turn
A new enterprise-level website and CMS with lifespan of 3+ years
New search optimisation to better promote the website in Google
Post launch video monitoring to make sure visitors are finding the website easy-to-use
Ongoing support post-launch to make sure the website continues to performing well

The new Eddisons website went live at https://www.eddisons.com/

Website design refresh

Improved page layout & usability

Flexible content management system

On time

On budget

Leads up

“We’d heard good things about the Bespoke team and were pleased when they embraced our challenge from the beginning.

“Due to the technical nature of the site, Bespoke developed a thorough technical specification to enable both teams to fully understand the project before the build progressed.

“Bespoke presented a fully developed and tested website that is easy-to-use and fast.

“We’re really looking forward to seeing the site perform well in the coming months.

“We’re already thinking about future developments!”

Dan Pugh

Digital marketing manager, Eddisons

“The Bespoke team really enjoyed this project from the start because Eddisons provided a really clear brief.

“Eddisons communicated their specific key objectives at the beginning and Bespoke fully understood and embraced the challenge.

“It’s important in a project of this nature to have a collaborative approach with thorough engagement from the Eddisons team and developers on the technical aspects of the project.

“As is always the case, a thorough testing process was carried out by both teams before go-live to make sure it was delivered right first time.

“The project was on-time, to budget and we’ll continue to monitor the performance of the site, as with all of our websites, in the coming months.”